Take the AIOps Challenge FAQ


Introduction:

Moogsoft provides the most advanced Domain Agnostic AIOps solution available to meet the needs of the modern business. Whether you have a small team or large centralized operation, or even application teams, Moogsoft delivers an intuitive, self-service platform that allows you to easily ingest, detect, correlate, automate and collaborate for your entire incident lifecycle.

The outcomes you experience will help you:
  • Be more efficient
  • Reduce costs
  • Minimize the risk of an outage and enable continuous availability of your business services.
What is the AIOps Challenge?

In 3 days Moogsoft will show you how easy it is to implement and advanced AIOps solution in your environment that will demonstrate core AIOps capabilities such as:
  • Ingestion from multiple sources
  • Early detection
  • Advanced correlation
  • Workflow automation
  • Collaboration and notification
What does Moogsoft provide and what is involved?

Moogsoft will provide a systems engineer that will work with you to streamline the process. The steps will include:
  • An initial meeting to go over the details such as which data sources to ingest, time commitments, etc. From there we will work with you to set up:
               - Ingestion: pick two data sources from existing tools to use for correlation
               - Early detection: identify a linux or mac server or laptop to install the Moogsoft collector for time-series metrics
               - Correlation: select a business application that you want to use for correlation
               - Workflow automation: based on the creation of an incident, automatically notify or create a ticket (ex. JIRA, ServiceNow)
               - Notification and collaboration: select an outbound tool such as Slack or PagerDuty


Does it require 3 full days of time?
No. Everything can be done in a single day or spread over multiple days. We can be flexible to fit your availability, so it’s really up to you.

What if I can’t get access to data sources?
Not to worry, we can provide sample data to simulate a real world environment.

What if I cannot get access to outbound ticketing, notification or collaboration tools?
The goal is to show you how the entire process works. If you cannot access one of these tools, we can provide one.

What Moogsoft expects from us?
Very little. Depending on what you have access to, this can be done very quickly. While using your real data is the best situation, we can use sample data as an alternative.

What is the expected outcome at the end of the process?
At the end of the challenge we would like to continue the engagement and look at other advanced features around, integrations, enrichment and understand your processes to drive greater efficiencies for your team.


If after we complete all the steps, but you aren’t ready to proceed to a larger proof of value, the work we have done together can continue to be used in our free version.