Forrester Report: Take The Mystery Out Of
AI For IT Operations (AIOps)

AIOps Provides Detailed Visibility and Continuous Assurance

Infrastructure and operations (I&O) pros have struggled with visibility since the dawn of client / server, and today’s atomized and ephemeral services make that worse.

Fortunately, AI for IT operations (AIOps) provides real visibility and stability improvements. This complimentary Forrester report, written by Forrester's Rich Lane, defines AIOps and explains how I&O leaders should choose between the two paths for deploying it.

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Forrester Rich Lane

About the Author

Rich Lane, Forrester Senior Analyst, Infrastructure & Operations Professionals

Rich's expertise focuses on operations intelligence, including advanced analytics, machine learning, and AI-related techniques for enterprise, application, infrastructure, and services performance monitoring and management, service delivery, and business insights.

He has a passion for how automation and machine learning can free I&O practitioners from traditional maintenance and incident management activities, so they can spend their time making IT services more valuable for the business.